Frequently Asked Questions (FAQ)
Do you accept custom orders?
At the moment, custom orders are temporarily unavailable.
Are your flowers artificial or natural?
Most of our arrangements are made using high-quality artificial flowers. Some designs may also include naturally dried flowers to enhance their beauty and uniqueness.
How long does delivery take?
Delivery takes 1–3 business days.
Can I cancel my order?
Orders can be cancelled only before they are handed over to the delivery company.
What if I receive a damaged item?
Please contact us within 24–48 hours of receiving your order and provide clear photos of the issue.
Care Instructions for Artificial Flowers
To keep your floral arrangement looking beautiful and elegant for as long as possible, we recommend treating it with gentle care and attention.
- Keep it in a dry place away from high humidity.
- Avoid prolonged exposure to direct sunlight to preserve the colors.
- Clean gently using a soft dry cloth, or a lightly dampened cloth when needed.
- Avoid using chemical cleaners or any harsh products.
- Handle with care to protect delicate details and maintain its shape.
With a little care and love, your flowers will stay beautiful and fresh-looking for a long time.